Dinesh is a Director of Consulting for JLL in Australia. Dinesh leads ‘Future of Work’ consulting engagements with clients to establish new workplace programs or enhance existing programs in order to: enhance user experience; increase engagement; facilitate business and cultural transformation; improve productivity; reduce occupancy costs and enable business results.
Dinesh has over 15 years of global consulting experience with corporate, education and government clients. Dinesh has led Workplace Strategy for JLL in the northeast region based in New York and subsequently in Australia. Previously, Dinesh served as Head of Research for Global Real Estate at Nokia Siemens Networks (NSN).
Dinesh is also co-founder of WEWAVES - a simple and powerful tool to help curate user experience at a more personal level across workplaces, office buildings and campuses.
Dinesh has a Bachelor of Architecture (Hons) and a Bachelor of Planning and Design from the University of Melbourne, Australia. Dinesh has also received LaMarsh Global Managed Change Certification and Gamification certification (Wharton School).
Organisations are increasingly a collection of individuals with diverse backgrounds, skill, needs and motivations. Given the rising influence of individuals, organisations must look to curate workplace experience at a more personal level. But how can we harness the Power of Personalised Experiences in the ‘Workplace of the Future’?
As a starting point, we can learn a lot from those industries that excel at offering personalised experiences and use this knowledge to re-imagine workplace experience as a service.
Thinking about ‘space as a service’, requires us to understand who our customer(s) are, and how the ecosystem of services responds to their needs.
In this presentation, Dinesh will explore: The rising importance and influence of the individual; The power of personalised experiences; and Re-imagining workplace experience as a service.
Dinesh will also cover new tools and approaches to tailor workplace journeys at a more personal level and be more responsive to the needs of individuals.
The power of personalised experiences